Get in Touch With Us
Got a question about one of our reviews, spotted something that looks out of date, or want to flag a bonus term we should double-check? This page covers how to reach the team behind Crypto Casinos and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable route. Send your message to [email protected] and a member of our editorial team will read it — we do not rely on automated replies to stand in for a real answer.
A little context helps us route your message faster. If you are asking about a specific site listed on the page, tell us which one, and include a screenshot or link if you are pointing out a bonus term, coin support detail, or licensing claim that looks wrong.
What We Can Help With
- Bonus and offer accuracy — Welcome bonuses, cashback rates, and wagering requirements change often. If a deposit match, free spins count, or playthrough figure on a review looks stale, let us know and we will verify it against the operator's current terms.
- Coin support and payout questions — If you have found a discrepancy in which cryptocurrencies a site accepts, or a payout speed claim that does not match your own research, we want to hear it.
- Licensing and eligibility corrections — We aim to state clearly where a casino is licensed (typically Curaçao or Anjouan, not any US regulator) and which US states it restricts. If you believe a listing is missing a restriction or misstates its licence, please tell us.
- Methodology questions — If you want to understand how a site earned its position or rating on our Best Non GamStop Casinos 2026 page or elsewhere on the site, ask and we will explain the criteria in plain terms.
- General feedback and content suggestions — Ideas for coins, games, or topics you would like covered are always welcome.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We will point you to appropriate resources, and you can reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of us.
What Happens After You Send a Message
A real person reviews every email that comes in. Our target is to respond within two working days, though enquiries involving licensing checks or bonus term verification can occasionally take longer while we confirm details directly with an operator's published terms.
We do not currently offer live chat or phone support for readers — email remains the single channel we monitor, which keeps replies accountable to an actual person rather than a script.
A Note on What This Page Cannot Do
We are a comparison and review site, not a crypto casino operator. We cannot access, close, or verify your account at any of the sites listed here, process a deposit or withdrawal on your behalf, or offer tax or legal advice about gambling winnings or crypto gains — for that, a qualified tax professional or attorney is the right call. What we can do is correct our own content, explain how we assess offshore crypto casinos, and point you toward player-protection resources if you need them.
Remember that gambling carries real financial risk, crypto values can move independently of any bet you place, and offshore sites generally do not offer the same self-exclusion tools as state-regulated US operators. Play is intended for those aged 18 or older, or 21 and older where a site or state requires it — always check the minimum age stated by the operator itself.
Get in Touch
Whether it is a factual correction, a question about our approach, or feedback on something we got wrong, we would rather hear from you than leave it unaddressed. Reach out at [email protected] and we will get back to you.